Feature Board

Commit to a more stable and transparent pricing structure that does not change unpredictably. Existing customers should be grandfathered into their current plans or given a reasonable transition period, so they do not face sudden cost increases when pricing models change.

Implement a prioritization framework that helps teams evaluate feature requests based on value vs. effort or impact vs. complexity. This would enable data-driven decisions on which features to work on next and ensure the most valuable ideas are prioritized.

Provide an in-app changelog widget or pop-up and automatically email users when new features are released. This keeps customers informed about updates without leaving the product and helps increase adoption of new improvements.

Allow users to submit feedback anonymously without logging in and provide interfaces in multiple languages beyond English. This reduces friction and makes the platform accessible to a wider audience.

Although the UI is simple, some users find it unintuitive and need help with basic tasks. Enhance the user experience and provide clearer onboarding materials so new users can navigate without confusion.

Enable administrators to add custom fields to user profiles and edit user data directly in the UI. This eliminates the need to use the API for simple updates and helps keep records accurate.

Allow administrators to set or adjust the number of votes for a request. This helps represent aggregated feedback from multiple customers without making duplicate posts.

Provide more flexible customization options for the feedback widget, such as colors, style, and placement. Users find current customization limited and want widgets that better fit their branding and UI.

Pricing currently increases dramatically as the number of tracked users grows, and auto-upgrades can surprise customers. Provide plans with unlimited tracked users or predictable pricing to avoid growth penalties and make budgeting easier.

Add AI capabilities that automatically tag feedback and suggest priorities based on customer segment or value. This would reduce manual organization and help teams focus on high-impact features.

Canny does not provide a global search to find feature requests across different boards. A cross-board search would help teams quickly locate related posts and avoid duplicates.

Internal team members currently have to switch to an admin view to leave private comments, which adds several clicks. Allow adding internal comments without leaving the main view to streamline triage.

The current widget and overall UI feel outdated and difficult to customize. A fresh, modern design with easier customization options would improve user experience and match competitors.

Customers want admins to approve posts before they appear on the public board. A post approval workflow would reduce duplicates and keep the board focused.